Privacy policy

The keyboard stays private

Una mano does not store, log, sell, or transmit text you type with the keyboard in other apps. The only exception is the optional local Recent Emoji list described below. It does not record the app in which you type.

The keyboard uses the text access that iOS provides only to perform the action you request, such as inserting or deleting a character. It does not use that access for analytics, profiling, advertising, or feedback collection. iOS may replace third-party keyboards with Apple's keyboard in secure fields and some phone-number fields.

Una mano works without network access and without Allow Full Access. Allow Full Access is optional and lets keyboard-side settings and first-use tutorial progress save back to the companion app through Apple's App Group storage. It does not enable text collection.

Information kept on your device

The companion app stores the settings needed to run Una mano, including keyboard position, enabled layouts, appearance, haptics, Motion Switch preferences, setup progress, and a compact purchase-access snapshot. These settings remain on your device in app storage or the shared App Group.

Recent Emoji is off by default. If you turn it on in the companion app, Una mano stores only the emoji you enter through the keyboard on your device so the Recent tab can show them. Turning it off clears that local list.

The app keeps the start date of the introductory Plus preview in the iPhone Keychain so the preview can survive a reinstall on the same device. This record does not contain an account, email address, advertising identifier, or typing history.

If you enable Motion Switch, the keyboard processes motion readings on your device to recognise a deliberate switch. It does not retain or send raw motion readings.

Optional feedback

The companion app includes an optional feedback field and a one-time trial-ending feedback prompt. Nothing is sent until you write a message or choose a reason, then tap Send.

When you choose to send feedback, we receive:

• the message or reason you chose;
• the app version and build number; and
• your device locale.

The app does not attach your name, email address, account identity, advertising identifier, the app you are typing in, or text you typed with the keyboard in other apps. If you include personal information in a feedback message yourself, that information is included in the message you send.

If a message cannot be delivered immediately, Una mano saves it in a protected local file and retries while the app is active. That local copy is deleted once our feedback service confirms receipt.

Service providers and sharing

We use the following services to operate Una mano and its website:

• Our feedback system receives submitted feedback, validates it, and limits abusive requests.
• Cloudflare helps protect and route requests to our feedback system. It may process IP address and technical request data for security and abuse prevention.
• Resend delivers a submitted feedback message to the Una mano team inbox.
• Apple processes App Store purchases through StoreKit.
• RevenueCat, if included in the version you use, processes anonymous purchase history and an SDK-generated app user identifier to administer purchases and restores. We do not provide RevenueCat with your name, email address, or feedback content.
• Cloudflare Web Analytics provides cookie-free website analytics. It measures aggregate visits without using that information for advertising or cross-site tracking.

We do not sell personal information, use feedback for advertising, or use any of this information to track you across apps or websites. We require providers that process data for Una mano to use it only to provide their service and to protect it appropriately.

Retention and deletion

Local settings are removed when you delete the app, except for the device-scoped Plus-preview start date stored in the Keychain, which may remain until iOS removes it. Deleting the app also removes any feedback message that has not yet been delivered.

We keep submitted feedback only for as long as reasonably necessary to review it, improve Una mano, respond to a request, or meet a legal obligation. To ask us to delete feedback we received, email [email protected] with the approximate date and the message or submission ID, if you have it.

Apple, RevenueCat, Cloudflare, and Resend may retain data under their own applicable policies where they act as independent service providers.

Your choices

You can use the keyboard without Allow Full Access, avoid submitting feedback, turn off Motion Switch and haptics, remove the keyboard in iOS Settings, or delete the app. You can manage or request a refund for an App Store purchase through Apple.

Contact and changes

Developer: Pherkan, developer of Una mano

Privacy contact: [email protected]

We will update this policy when Una mano's data practices materially change and will post the updated effective date on this page.